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Restrictions apply for Taking the Waters admission including, but not limited to, capacity constraints and other closures (weather). We reserve the right to close or shut down operations completely on select holidays, for extreme weather related reasons, and for necessary spa renovations.
A Glen Ivy guest assumes the inherent risks associated with the use of all spa amenities and should read and must obey all safety signage, instructions, the Liability Policy and Code of Conduct.
Glen Ivy is not responsible for guests’ lost or stolen property.
Glen Ivy adheres to the International Spa Associations Code of Conduct which explains your rights and responsibilities as a guest and requires your mutual agreement to this code.
Glen Ivy requires adherence to Liability Policy.
If you are unable to keep your appointment and need to cancel and/or reschedule, please call 1-888-GLEN-IVY (1-888-453-6489) before 4pm the day prior to your scheduled appointment and speak with an agent directly to submit your cancellation or reschedule request. Those calling after 4pm the day before or those who do not appear for their scheduled appointment will be charged 100% of the treatment price on the credit card on file.
Glen Ivy welcomes guests 18 years and older with a Valid ID.
As a spa guest it is your responsibility to:
As a spa guest, you have the right to:
Officially endorsed and prepared in partnership by: International SPA Association and Resort Hotel association. www.experienceispa.com
I hereby waive, release from liability, agree to indemnify and hold harmless and covenant not to sue Glen Ivy Hot Springs (GIHS), its owner, officers, directors, employees, agents, representatives, management companies, franchisors and/or licensors from any and all claims for bodily injuries or property damage of any kind and nature, however caused including, but not limited to those caused or alleged to have been caused by GIHS’s negligence, which may in any way arise out of, relate to, or be associated with any treatment at, or the use of the facilities of at GIHS, except for claims arising out of the willful or intentional conduct of GIHS.
GLEN IVY, GLEN IVY HOT SPRINGS, GLEN IVY HOT SPRINGS SPA and the BIRD OF PARADISE logo are registered trademarks belonging to and/or licensed by Glen Ivy Hot Springs.