FAQs and Things to Know
We accept Visa, MasterCard, American Express, Discover credit and debit cards, Apple Pay, Google Pay, and Glen Ivy Gift Cards. Identification is verified for all credit card transactions, so please remember to bring a photo ID. Please note, Glen Ivy Hot Springs is a cashless property.
For an efficient check-in we take one credit card for deposit per reservation. To reserve with gift cards, please complete your reservation over the phone at (888) 453-6489 and have them ready at the time of booking. You may also book online with a credit or debit card and email your gift card numbers to concierge@glenivy.com to have your deposit reimbursed.”
Glen Ivy Hot Springs welcomes guests 18 years of age and older. Physical ID is required for admission.
We encourage guests to arrive at the Resort at least an hour prior to their treatment time in order to check in and change. Arriving late to your service will impact the length of your treatment, and, out of consideration for the next guest’s appointment, your service will end at the time originally scheduled. The value of your full treatment will be applied.
“Taking the Waters” Admission to Glen Ivy Hot Springs is separate from treatment prices. With “Taking the Waters” you’re welcome to use our 19 pools, saunas, steam rooms, Roman Baths, Club Mud, Daily Wellness Classes and all the amenities currently open to the public.
Try not to eat for at least an hour before a treatment. Also remember to drink plenty of water before and afterwards. Please do not bring food or drink into the Spa. Alcoholic beverages are not permitted in treatment buildings, retail areas or the front desk area.
It is fine to carry on a conversation with your therapist during a massage, although most guests find that silence enhances their experience. Please give your therapist some feedback about your preferred level of pressure or areas of your body that need special attention.
Gratuity is not included in the price of a treatment unless otherwise stated. If your spa experience was a positive one (and please let us know if it wasn’t) it is customary to tip your service provider.
9:30am – 5:00pm Daily
To show our appreciation to those who dedicate their lives to serving others, a 10% discount is available on any full price admission for all Military (Active and Veterans), Teachers, First Responders (including nurses) and Seniors (ages 65+). A valid ID and/or work badge is required. This offer cannot be combined with any other discounts.
In order to ensure the comfort of all our guests, all guests visiting Glen Ivy Hot Springs are required to make reservations in advance. Glen Ivy does not admit walk-in guests once capacity has been reached. Requiring reservations helps us avoid disappointing people who arrive after we have reached our capacity limit and allows us to maintain the relaxing atmosphere our guests have come to expect.
Glen Ivy Hot Springs currently does not have accommodations for overnight stays, but there are places to stay nearby.
- Staybridge Suites – 2731 Blue Springs Dr, Corona, CA 92883 – (951) 277-9000
- Ayres Corona West – 1900 W. Frontage Road, Corona, CA 92882- (951) 738-9113
- Ayres Corona East – 2260 Griffin Way, Corona, CA 92879- (951) 734-2140
- SpringHill Suites – 2025 Compton Ave, Corona, CA 92881- (951) 520-0984
- Residence Inn – 1015 Montecito Drive, Corona, CA 92879 – (951) 371-0107
- H2 Hilton – 4556 Temescal Canyon Road, Corona, California, 92883, USA – (951) 898-2500
Absolutely! Our Ivy Kitchen menu has plenty of vegetarian and vegan options, as well as dishes which are gluten free. We are happy to adjust our dishes for whatever dietary restriction you have.
Evenings at Glen Ivy refers to our evening hours from 4 pm – 9 pm on Friday, Saturday and Sunday from June to September. Evenings at Glen Ivy includes a variety of live entertainment and wellness activities usually starting at 5:30 pm. Scheduled entertainment can be seen on the Calendar page on our website.
The Grotto Experience is a fun and engaging activity that takes place below the ground but it is in a purpose-built, well lit and well ventilated environment. It is suitable for all guests; however, if you have any concerns or suffer from claustrophobia, please connect with a member of the team.
Glen Ivy Hot Springs sits within a maturely landscaped environment adjoining the Cleveland National Forest. Our location means we get very hot valley days which bring out an array of wildlife. This is a natural environment where bees, small insects and other animals may be present.
Glen Ivy does not offer or honor discounts from third-parties, including but not limited to: dealspotr., knoji, retailmenot, and groupon. Visit the Admissions and Packages page for seasonal promotions and special packages. You can also sign-up for our monthly newsletter to learn about exclusive offers and discounts from Glen Ivy Hot Springs.
Return policy:
If you are not fully satisfied with your facial or body care products you may return your products within 14 days. All other merchandise may be returned within 14 days for a full refund with all original tags attached and no signs of wear. After 14 days, we will gladly exchange your items within 30 days when accompanied by original receipt.
All swimwear, sunglasses, sandals, and sale items are final sale. Gift cards may not be returned. Items purchased with gift cards are valid for exchange only. If a refund is issued, the transaction will post in 3-5 business days.
Enjoy Free Admission on your birthday when you book a 50-minute massage or facial.
To celebrate Glen Ivy Hot Springs’ 165th birthday, we have brought back this special Birthday Offer.
The Birthday offer begins January 1, 2025, and is only valid for the person who is booking a 50-minute massage or facial on their birth date. A current government-issued ID will be required at check-in to receive the complimentary admission. This offer is not available through online booking.
Call 888-453-6489 to book.
To preserve the spa’s tranquil environment, we respectfully request that you keep all electronic devices turned off. We encourage a digital detox while at Glen Ivy Hot Springs and therefore we do not provide WiFi anywhere except inside the GOCO Café. To use this, please ask a barista and they will be happy to provide you with the code.
We want you to feel relaxed at Glen Ivy Hot Springs. In consideration of this, we ask that “minimal style” bathing suits are avoided. Appropriate swimwear must be worn at all times in the public areas of the Resort.
You are more than welcome to bring your own robe; however, robes are available for rent or you can purchase a robe in the Spa Lifestyle Store to keep for use at home and on future visits.
Robe quantities are limited and are available on a first come, first serve basis.
We highly suggest packing as though you are going to the beach, including footwear. We recommend you bring a darker or older bathing suit for Club Mud as the mud tends to stain. Towels are available at the resort and their use is complimentary, so you do not need to bring your own towels. Please see our Plan Your Day page for more information and review your Know Before You Go email prior to arrival.
The following are not allowed in the resort: outside food and alcohol, cigarettes and e-cigarettes, vape pens, glass, weapons, radios and speakers, animals except service animals, drugs and drug paraphernalia, balloons, banners and other decorations.
To make a reservation over the phone, using a gift card, please call (888) 453-6489 and have your gift card number ready at the time of booking.
To make a reservation online, using a gift card, you must book online with a credit card or debit card, and then email us at concierge@glenivy.com. Please include your gift card number, date of reservation, first and last name and the amount you would like applied. This must be done prior to the date of your reservation. To facilitate check-in, we are not able to split payments or apply gift cards upon arrival.
Gift Cards can be used towards anything at Glen Ivy Hot Springs, including admission, treatments, food, beverages, retail items and gratuities. Gift cards are non-refundable and if purchased after 1997 do not expire.
We recommend that you make reservations at least 3-4 weeks in advance by calling 1-888-GLEN IVY (1-888-453-6489).
To ensure an efficient check-in process we require all reservations to be paid in full prior to arrival and it is highly recommended to provide payment for your reservation at the time of booking. Gift card payments for your appointment should also be provided prior to your reservation date as attempting to apply gift cards at Guest Services will slow down your check-in experience. To pay with a gift card, please email us at concierge@glenivy.com. Please include your gift card number, date of reservation, first and last name and the amount you would like applied. To facilitate check-in, we are not able to split payments or apply gift cards upon arrival.
You can also book online here.
Our Reservations Agents are available:
Daily: 8:00 am – 4:00 pm PST (8:00am – 3:00pm on Christmas Eve)
Our Reservations Office is closed on Thanksgiving and Christmas Day.
Generally speaking, we do not offer group discounts. Corporate groups and 501c3 groups wishing to plan a charitable activity, are managed on an individual basis depending on date, group size and availability. For more information, please email concierge@glenivy.com.
Currently we are offering packages only at Glen Ivy Hot Springs. Please visit our Admission and Packages page for current packages.
If you are unable to keep your appointment for any reason and need to cancel, please email cancel@glenivy.com with your first & last name, phone number, and folio number (located at the bottom of your confirmation email), and what portion of the reservation you would like cancelled.
Please include the date of your reservation in the subject line of your email. If you would prefer to reschedule your reservation for a different date, please call 1-888-GLEN-IVY (888-453-6489).
Cancellations & rescheduling must be made 48 hours prior to your scheduled visit. A non-refundable payment is collected to the card on file the day prior to your arrival for any remaining balance on your reservation.
Our therapeutic pools (Mineral Baths, Saline Pool, Roman bath, Vista pool and Hot Pool) hover around 104 degrees Fahrenheit. You should discuss using these pools with your doctor before entering.
Our other pools (Lap Pool, North and South Pools, Lounge Pool) are kept around 85 degrees Fahrenheit and can be enjoyed in the same way you would enjoy a swimming pool.
Club Mud utilizes our mineral water and a detoxifying clay mud. We recommend speaking with your doctor before participating in this D.I.Y. exfoliating treatment.
Our Prenatal Massage is available after the first trimester and you are welcome to enjoy our facial and nail care services. Again, we recommend speaking with your doctor before enjoying any of the services at Glen Ivy Hot Springs.
Some spa services may not be suitable if you have health issues or if you are pregnant. Please consult with your physician or discuss with our reservation staff or therapist.
Glen Ivy Hot Springs is a smoke free and drug free facility. Smoking (including cigarettes, vapes, cigars, pipes and e-cigarettes) is prohibited everywhere within the Resort.
Please note that Glen Ivy Hot Springs does not allow in and out privileges at any time.
We aim to provide a comfortable, relaxing and safe experience for all our guests. Please abide by all Glen Ivy Hot Springs policies, safety warnings and notices. We have short-term first-aid available, which any spa attendant can assist with. Glen Ivy Hot Springs policy prohibits employees from assisting guests in and out of wheelchairs. Guests who require special assistance should be personally accompanied at all times during their stay or services. Weapons of any type are not permitted on property at any time.
Please note that Glen Ivy does not allow in and out privileges at any time.
Glen Ivy Hot Springs is not responsible for lost or stolen items. If you seem to have misplaced an item on your visit please complete our Lost and Found form. If your item is found we will gladly ship it back to you for a shipping fee or you may come to the Resort to pick it up.
- Glen Ivy Hot Springs does allow service animals that are trained to perform certain work or tasks.
- Glen Ivy Hot Springs does NOT allow emotional support animals.
- All service animals must have a harness or leash, unless the guest is unable to use the leash or harness due to his/her disability, or it would interfere with the animal’s ability to perform work or tasks.
- A service animal can be excluded or removed from the property if it is not housebroken, or if it is out of control and the guest does not take effective action to control it.
- Guests with service animals should follow the same entrance procedures as those for guests using wheelchairs.
- Glen Ivy Hot Springs staff members are not permitted to monitor or care for service animals.
- All Service Animal Relief Areas are located in the parking lot. Guests are responsible for cleaning up after their service animals.
- At Glen Ivy Hot Springs trained service animals may enter pool deck areas, but are prohibited from entering pools and the Spa.
- Guests should be advised that their service animal should remain clear of the wet pool deck area (approximately four feet from the water’s edge) to avoid any potential health and safety concerns.
We accept Visa, MasterCard, American Express, Discover credit and debit cards, Apple Pay, Google Pay, and Glen Ivy Gift Cards. Identification is verified for all credit card transactions, so please remember to bring a photo ID. Please note, Glen Ivy Hot Springs is a cashless property.
For an efficient check-in we take one credit card for deposit per reservation. To reserve with gift cards, please complete your reservation over the phone at (888) 453-6489 and have them ready at the time of booking. You may also book online with a credit or debit card and email your gift card numbers to concierge@glenivy.com to have your deposit reimbursed.”
Glen Ivy Hot Springs welcomes guests 18 years of age and older. Physical ID is required for admission.
We encourage guests to arrive at the Resort at least an hour prior to their treatment time in order to check in and change. Arriving late to your service will impact the length of your treatment, and, out of consideration for the next guest’s appointment, your service will end at the time originally scheduled. The value of your full treatment will be applied.
“Taking the Waters” Admission to Glen Ivy Hot Springs is separate from treatment prices. With “Taking the Waters” you’re welcome to use our 19 pools, saunas, steam rooms, Roman Baths, Club Mud, Daily Wellness Classes and all the amenities currently open to the public.
Try not to eat for at least an hour before a treatment. Also remember to drink plenty of water before and afterwards. Please do not bring food or drink into the Spa. Alcoholic beverages are not permitted in treatment buildings, retail areas or the front desk area.
It is fine to carry on a conversation with your therapist during a massage, although most guests find that silence enhances their experience. Please give your therapist some feedback about your preferred level of pressure or areas of your body that need special attention.
Gratuity is not included in the price of a treatment unless otherwise stated. If your spa experience was a positive one (and please let us know if it wasn’t) it is customary to tip your service provider.
9:30am – 5:00pm Daily
To show our appreciation to those who dedicate their lives to serving others, a 10% discount is available on any full price admission for all Military (Active and Veterans), Teachers, First Responders (including nurses) and Seniors (ages 65+). A valid ID and/or work badge is required. This offer cannot be combined with any other discounts.
In order to ensure the comfort of all our guests, all guests visiting Glen Ivy Hot Springs are required to make reservations in advance. Glen Ivy does not admit walk-in guests once capacity has been reached. Requiring reservations helps us avoid disappointing people who arrive after we have reached our capacity limit and allows us to maintain the relaxing atmosphere our guests have come to expect.
Glen Ivy Hot Springs currently does not have accommodations for overnight stays, but there are places to stay nearby.
- Staybridge Suites – 2731 Blue Springs Dr, Corona, CA 92883 – (951) 277-9000
- Ayres Corona West – 1900 W. Frontage Road, Corona, CA 92882- (951) 738-9113
- Ayres Corona East – 2260 Griffin Way, Corona, CA 92879- (951) 734-2140
- SpringHill Suites – 2025 Compton Ave, Corona, CA 92881- (951) 520-0984
- Residence Inn – 1015 Montecito Drive, Corona, CA 92879 – (951) 371-0107
- H2 Hilton – 4556 Temescal Canyon Road, Corona, California, 92883, USA – (951) 898-2500
Absolutely! Our Ivy Kitchen menu has plenty of vegetarian and vegan options, as well as dishes which are gluten free. We are happy to adjust our dishes for whatever dietary restriction you have.
Evenings at Glen Ivy refers to our evening hours from 4 pm – 9 pm on Friday, Saturday and Sunday from June to September. Evenings at Glen Ivy includes a variety of live entertainment and wellness activities usually starting at 5:30 pm. Scheduled entertainment can be seen on the Calendar page on our website.
The Grotto Experience is a fun and engaging activity that takes place below the ground but it is in a purpose-built, well lit and well ventilated environment. It is suitable for all guests; however, if you have any concerns or suffer from claustrophobia, please connect with a member of the team.
Glen Ivy Hot Springs sits within a maturely landscaped environment adjoining the Cleveland National Forest. Our location means we get very hot valley days which bring out an array of wildlife. This is a natural environment where bees, small insects and other animals may be present.
Glen Ivy does not offer or honor discounts from third-parties, including but not limited to: dealspotr., knoji, retailmenot, and groupon. Visit the Admissions and Packages page for seasonal promotions and special packages. You can also sign-up for our monthly newsletter to learn about exclusive offers and discounts from Glen Ivy Hot Springs.
Return policy:
If you are not fully satisfied with your facial or body care products you may return your products within 14 days. All other merchandise may be returned within 14 days for a full refund with all original tags attached and no signs of wear. After 14 days, we will gladly exchange your items within 30 days when accompanied by original receipt.
All swimwear, sunglasses, sandals, and sale items are final sale. Gift cards may not be returned. Items purchased with gift cards are valid for exchange only. If a refund is issued, the transaction will post in 3-5 business days.
Enjoy Free Admission on your birthday when you book a 50-minute massage or facial.
To celebrate Glen Ivy Hot Springs’ 165th birthday, we have brought back this special Birthday Offer.
The Birthday offer begins January 1, 2025, and is only valid for the person who is booking a 50-minute massage or facial on their birth date. A current government-issued ID will be required at check-in to receive the complimentary admission. This offer is not available through online booking.
Call 888-453-6489 to book.
To preserve the spa’s tranquil environment, we respectfully request that you keep all electronic devices turned off. We encourage a digital detox while at Glen Ivy Hot Springs and therefore we do not provide WiFi anywhere except inside the GOCO Café. To use this, please ask a barista and they will be happy to provide you with the code.
We want you to feel relaxed at Glen Ivy Hot Springs. In consideration of this, we ask that “minimal style” bathing suits are avoided. Appropriate swimwear must be worn at all times in the public areas of the Resort.
You are more than welcome to bring your own robe; however, robes are available for rent or you can purchase a robe in the Spa Lifestyle Store to keep for use at home and on future visits.
Robe quantities are limited and are available on a first come, first serve basis.
We highly suggest packing as though you are going to the beach, including footwear. We recommend you bring a darker or older bathing suit for Club Mud as the mud tends to stain. Towels are available at the resort and their use is complimentary, so you do not need to bring your own towels. Please see our Plan Your Day page for more information and review your Know Before You Go email prior to arrival.
The following are not allowed in the resort: outside food and alcohol, cigarettes and e-cigarettes, vape pens, glass, weapons, radios and speakers, animals except service animals, drugs and drug paraphernalia, balloons, banners and other decorations.
We recommend that you make reservations at least 3-4 weeks in advance by calling 1-888-GLEN IVY (1-888-453-6489).
To ensure an efficient check-in process we require all reservations to be paid in full prior to arrival and it is highly recommended to provide payment for your reservation at the time of booking. Gift card payments for your appointment should also be provided prior to your reservation date as attempting to apply gift cards at Guest Services will slow down your check-in experience. To pay with a gift card, please email us at concierge@glenivy.com. Please include your gift card number, date of reservation, first and last name and the amount you would like applied. To facilitate check-in, we are not able to split payments or apply gift cards upon arrival.
You can also book online here.
Our Reservations Agents are available:
Daily: 8:00 am – 4:00 pm PST (8:00am – 3:00pm on Christmas Eve)
Our Reservations Office is closed on Thanksgiving and Christmas Day.
Generally speaking, we do not offer group discounts. Corporate groups and 501c3 groups wishing to plan a charitable activity, are managed on an individual basis depending on date, group size and availability. For more information, please email concierge@glenivy.com.
Currently we are offering packages only at Glen Ivy Hot Springs. Please visit our Admission and Packages page for current packages.
If you are unable to keep your appointment for any reason and need to cancel, please email cancel@glenivy.com with your first & last name, phone number, and folio number (located at the bottom of your confirmation email), and what portion of the reservation you would like cancelled.
Please include the date of your reservation in the subject line of your email. If you would prefer to reschedule your reservation for a different date, please call 1-888-GLEN-IVY (888-453-6489).
Cancellations & rescheduling must be made 48 hours prior to your scheduled visit. A non-refundable payment is collected to the card on file the day prior to your arrival for any remaining balance on your reservation.
Our therapeutic pools (Mineral Baths, Saline Pool, Roman bath, Vista pool and Hot Pool) hover around 104 degrees Fahrenheit. You should discuss using these pools with your doctor before entering.
Our other pools (Lap Pool, North and South Pools, Lounge Pool) are kept around 85 degrees Fahrenheit and can be enjoyed in the same way you would enjoy a swimming pool.
Club Mud utilizes our mineral water and a detoxifying clay mud. We recommend speaking with your doctor before participating in this D.I.Y. exfoliating treatment.
Our Prenatal Massage is available after the first trimester and you are welcome to enjoy our facial and nail care services. Again, we recommend speaking with your doctor before enjoying any of the services at Glen Ivy Hot Springs.
Some spa services may not be suitable if you have health issues or if you are pregnant. Please consult with your physician or discuss with our reservation staff or therapist.
Glen Ivy Hot Springs is a smoke free and drug free facility. Smoking (including cigarettes, vapes, cigars, pipes and e-cigarettes) is prohibited everywhere within the Resort.
Please note that Glen Ivy Hot Springs does not allow in and out privileges at any time.
We aim to provide a comfortable, relaxing and safe experience for all our guests. Please abide by all Glen Ivy Hot Springs policies, safety warnings and notices. We have short-term first-aid available, which any spa attendant can assist with. Glen Ivy Hot Springs policy prohibits employees from assisting guests in and out of wheelchairs. Guests who require special assistance should be personally accompanied at all times during their stay or services. Weapons of any type are not permitted on property at any time.
Please note that Glen Ivy does not allow in and out privileges at any time.
Glen Ivy Hot Springs is not responsible for lost or stolen items. If you seem to have misplaced an item on your visit please complete our Lost and Found form. If your item is found we will gladly ship it back to you for a shipping fee or you may come to the Resort to pick it up.
- Glen Ivy Hot Springs does allow service animals that are trained to perform certain work or tasks.
- Glen Ivy Hot Springs does NOT allow emotional support animals.
- All service animals must have a harness or leash, unless the guest is unable to use the leash or harness due to his/her disability, or it would interfere with the animal’s ability to perform work or tasks.
- A service animal can be excluded or removed from the property if it is not housebroken, or if it is out of control and the guest does not take effective action to control it.
- Guests with service animals should follow the same entrance procedures as those for guests using wheelchairs.
- Glen Ivy Hot Springs staff members are not permitted to monitor or care for service animals.
- All Service Animal Relief Areas are located in the parking lot. Guests are responsible for cleaning up after their service animals.
- At Glen Ivy Hot Springs trained service animals may enter pool deck areas, but are prohibited from entering pools and the Spa.
- Guests should be advised that their service animal should remain clear of the wet pool deck area (approximately four feet from the water’s edge) to avoid any potential health and safety concerns.
Did You Know...
Sulphur has natural antifungal and antibacterial properties which may assist in detoxifying and smoothing skin.
